An opportunity to show our support for festive food drive

A shorter than normal post from me today – I think the poster below speaks for itself, a timely reminder that this time of year can be so difficult for so many people in our city and across the country.

Nobody should be going hungry, nobody should be worrying about where the next meal will come from. Unfortunately the reality is it is happening every day for thousands of individuals and families.

That type of inequality is magnified over the festive period and I made mention in a recent blog post of the stresses and strains that Christmas can create in so many different ways.

Our teams have different roles to play in supporting and caring in times of need, but we also rely on our valued third sector partners as part of that vital network.

The Council supports CFINE’s work in tackling food poverty, including through funding, but we have the opportunity to contribute on a personal level through the crates that will be in place in kitchens in Marischal College from Monday.

Every donation is welcome and I know our staff always give generously. Thank you in advance for your support and for making a difference this Christmas.

CFINE Poster

Launch of new intranet marks fresh approach to communication

You will notice a significant positive change when you open up your web browser for the first time this morning, with the launch of our new intranet. 

The fresh, clean and intuitive site has been designed as part of the wider work to improve internal communication and engagement. My thanks go to Isla Newcombe and Andrew Howe and their teams, with Paula FullertonDamien Bird and Chris Sellar central to this workstream. 

Utilising Office 365 and representing another benefit of our collaboration with Microsoft, the new intranet is a SharePoint platform and incorporates a number of new features that will help foster the two-way communication that is so important to us as we evolve.  

In particular, the introduction of Yammer will allow colleagues from all parts of the Council to engage with each other in an open forum that will encourage innovation and collaboration.  

I’d encourage everyone to embrace the opportunities Yammer presents and at the same time reiterate the importance of upholding our guiding principles. In particular, we should always be respectful of colleagues when ideas are being aired and discussions are taking place – that applies online just as it does in any other part of the working day.  

Yammer is one of many elements of the new intranet that we expect to be well used, with a variety of possibilities opening up through the use of a Microsoft solution. Delve is another of those, which will enable us to find and collaborate with colleagues in new ways and is particularly pertinent given the feedback from previous staff surveys about the difficulties in that respect.  

Please take the time to explore the new site and familiarise yourself with it. Today’s launch is very much the first stage, with opportunities for each of us to help shape the development of the intranet and ensure it meets the needs of the organisation. The success of the new intranet relies on your participation and interactionjoin in straight away by updating your Delve profile and recognising the work of others in the Celebrating Success page, which has been built by colleagues from across the councilThe beauty of our digital platforms is they will constantly improve and change to mirror the journey of the organisation, with the intranet built with that type of iterative approach in mind.  

I appreciate many colleagues have relied on The Zone for different functions and resources. It’s important to stress nothing has been lost and access to the old site has been included as a link from the new intranet.  

I’m confident once you have had the chance to explore the new site there will be no looking back to what has gone before and our new intranet will grow at pace. With plans for more regular updates and easier access for users to post and share information, it promises to be a really exciting step forward in our ambitions to create a more inclusive and engaging environment that supports the focus on Purpose, Pride, Team, Trust and Value. 

City Growth and Resources Committee: Report on 2020/21 budget

This afternoon papers for the City Growth and Resources Committee meeting on 5 December were published, with a report on the 2020/21 budget included on the agenda.

I would encourage you to take the time to read the report, which provides a detailed overview of the challenges we face from a financial perspective and, in response, the opportunities being developed to continue changing and improving service delivery.

We can expect media and public interest in the report and its content in the days ahead and I am keen to provide you with a summary in advance of those headlines.

As you are aware, in the current financial year a range of revenue generation and cost saving measures are being implemented to bridge a funding gap of £41.2m for 2019/20.

A combination of reduced grant funding coupled with increasing costs and rising demand led to the 2019/20 gap and those same factors will be pressures in the 2020/21 budget.

Due to the General Election, both the Scottish and UK budgets have been delayed. This leads to uncertainty for local authorities in terms of the funding settlement from the Scottish Government, so the report to committee next week is based on informed assumptions.

On that basis, at the moment we are predicting a gap in the region of £38m to be bridged in 2020/21. Financial challenges of this scale are forecast to continue for the foreseeable future and underline the importance of the transformation journey we are on and the efficiencies that must continue to be delivered to ensure a sustainable future.

The focus will continue to be on ensuring the best outcomes for individuals and communities and ensuring resources are being directed to the areas that will deliver for the people and place.

Demand management and early intervention will remain overarching themes and the natural contraction of the workforce, managed whilst maintaining the political commitment to no compulsory redundancies, has also been a central strand. This has been possible due to the increased focus on harnessing digital technology to better meet the needs of customers and staff by providing more efficient services, and through changing the way we work – breaking down siloes and working flexibly with colleagues. The recently approved new approach to the internal movement of staff underlines the proactive focus we have.

This is reflected in the report to be considered by members of the City Growth and Resources Committee next week. The paper is being brought before councillors to outline the approach and anticipated challenges for the new financial year, but it is important to stress detailed options will not be considered until full Council meets for the annual budget meeting in March.

In the interim period, there will be opportunities to provide input and feedback in your individual teams, clusters and functions as we work towards the final budget report.

During a period of stark public sector challenges, financial constraints and economic uncertainty Aberdeen City Council has led from the front to build for the future – physically, culturally and socially. We can take great pride in the ability to innovate and evolve that we have demonstrated. That journey will continue in 2020/21 and I thank you in advance for your support and continued dedication to serving the people and place.

 

Taking a strategic approach to … strategy

Strategies, policies, frameworks, protocols, guidance, legislation. In local government, our work is shaped by all of these and more.

It can be a difficult landscape to navigate through and in response to that a very valuable piece of work has been undertaken to streamline our approach.

At the Strategic Commissioning Committee last week, elected members approved a new Strategy Framework to mark a very positive step forward that will benefit us all as employees of the Council.

Led by Fraser Bell and Vikki Cuthbert, supported by a power of work across various clusters, the process has taken a forensic look at the various strategies that shape our work as an organisation.

The report to committee set out  a clean, coherent picture of the strategies of Council  that will support the organisation in delivering its contribution to the outcomes as set out in the Local Outcome Improvement Plan   Whilst also showing the city and regional partnership strategies which contribute to the achievement of the LOIP outcomes.

Strategies

The report can be viewed here and a recent webinar hosted by Fraser and Martin Murchie touches on strategy and the wider approach. I would encourage you to take the time to read and watch, it’s such an important part of what we are working towards.

My thanks go to everyone who has played a part in the Strategy Framework – a very concise and easy to read report belies the complexity and the level of detail involved in taking us to this stage.

It is integral to the commissioning approach that is being embedded, designed to ensure our resources are aligned to the areas of delivery that will deliver the best outcomes for the city and those we serve.

Notes of congratulations and thanks after CLD inspection visit and planning award win

At the end of another productive week, I’d like to put on record my thanks and congratulations for the latest achievements.

Thanks firstly to Linda Clark and Sarah Scott for supporting the visit from Education Scotland  alongside Andy MacDonald, Fiona Clark, Neil Carnegie, Madelene MacSween, Craig Singer, Susan Thoms, Alan Mulvie, Gill Strachan, Fiona Gray, Derek McGowan, Ian Cranna, Reyna Stewart, Sharon Desbois and Kirsty Wylie.

Inspectors have been scrutinising our work in community learning and development, speaking to staff and gathering feedback. I’m really appreciative of the effort that has gone in to preparing for the visit and, of course, the long-term planning and implementation of a wide ranging programme designed to support residents across all of our communities.

Community learning is essential to realising our vision for a place where every person can prosper and valuable support and inspiration is being provided by the teams on the frontline.

Regular inspection and an independent view is vital to helping us to build for the future and it has been a productive week in that sense. We await the findings with interest.

We already have the results from the Scottish Awards for Quality in Planning – and it’s fantastic news!

In the People Category, Aberdeen City Council has been crowned as the joint national winner in recognition for the work on the Union Street Conservation Area Regeneration Scheme (CARS) school shopfront design project.

The project, led by the conservation planning team in Gale Beattie’s cluster, including Zinnie Denby-Mann and, at that time, Jamie McNamara, culminated in a really well received exhibition which showcased the creativity of the pupils from the six primary schools who took part.

The schools project was developed by the Council and the Aberdeen Urban Studies Trust, through Allan Paterson’s valuable contribution, as well as the Aberdeen City Heritage Trust. It was supported by The Scott Sutherland School of Architecture and Built Environment and the Aberdeen Society of Architects, promoted through the efforts of David Ewen as our lead on City Centre Masterplan communications. It’s another great example of team Aberdeen in action.

Fittingly Gale and Zinnie collected the award on Wednesday – a lovely way to mark World Children’s Day and recognition of the many ways we are getting young people involved in shaping the vision for the built environment in Aberdeen as well as the social and cultural aspects of city life.

Celebrating World Children’s Day: Our pledge to Aberdeen’s children and young people

November 20 marks a hugely important date on the calendar – World Children’s Day.

Celebrated across the globe, the Unicef-led initiative is now in its 30th year and is designed to raise awareness and highlight the way the rights of children are helping to change lives.

It’s an opportunity to reflect on what has been done – but also to underline what still remains to be achieved.

This isn’t just about distant countries, it’s about what is happening on our own doorstep. It is about listening to the young voices in Aberdeen, understanding the hopes and dreams of the next generation and committing to taking action to put children’s rights at the heart of the decisions we make as a Council and with community partners.

At schools throughout the city on Wednesday there will be events in lots of different shapes and forms – but with the common theme of putting World Children’s Day up in lights.

On the day I will be joining Chief Officers and other council employees in taking part in a webinar of a different kind when we are joined by children and young people from city schools to discuss the importance of children’s rights and our steps to becoming a Unicef accredited Child Friendly City. You can join in from 12.30pm on Wednesday by clicking here.

We’ll also have VIP guests in Marischal College as pupils are invited to work with staff across the organisation to share their views in a variety of different ways across the day.

Throughout the day our Council social media channels will be taken over by World Children’s Day – sharing content from our schools and really raising awareness of all of the positive things that are happening. We have around 45,000 twitter followers alone, so there’s great reach with those posts and I’d encourage anyone who is active on Twitter or Facebook to join in and spread the word. The hashtag is: #childrensdayACC

Understandably digital media is the focus, but we have also arranged for pupils to take over the editor’s chair at the Evening Express – spending Tuesday  in the Aberdeen Journals offices at Marischal Square preparing Wednesday’s edition and shaping the news agenda. You will be able to read their opinions in the comment column on World Children’s Day.

Look out in the weeks ahead for a video capturing some of the activities and showcasing our bid to become a Unicef Child Friendly City. A power of work is going on behind the scenes to gain the accreditation and plans are progressing well.

One of my own personal ambitions relates to our care experienced community and particularly in relaton to removing any notion of stigma or disadvantage. The recent Care Experienced Week, with a well-attended event at the Westburn Resource Centre, has given fresh impetus to shout loud and proud about the accomplishments of young people and carers as well as the vision for a future where every young person has the chance to fulfil their potential.

Big and important strides have been made, but there’s so much more to be done. As adults we shouldn’t shy away from that and have to take our lead from the passion and the optimism of the youngsters who are ready to grab opportunities with both hands.

My thanks go to the many teams who have been involved in preparing for World Children’s Day and the longer-term Child Friendly City project, both centrally and in our schools. Eleanor Sheppard, Graeme Simpson, Matt Reid, Gael Ross, Alison Cameron of Police Scotland, Ian Frampton, Paula Fullerton and Norman Adams have been at the heart of the planning.

Of course, the biggest thank you of all goes to the thousands of young people who are taking part in Aberdeen.

On behalf of the Council I’m delighted to pledge to listen and act on the messages coming through from every school and every community. We will continue to stand up for the rights of Aberdeen’s children and young people across the world.

WorldChildrensDay

Support for Orchard Brae on improvement journey

On the agenda for the Education Operational Delivery Committee meeting this week there was a very important report on Orchard Brae School.

As I touched upon at the time, the school community had a difficult summer following a report by Education Scotland which highlighted a number of improvement areas.

The school had already embarked on a programme of important steps, with the support of our central team and in line with the established Quality Assurance approach, prior to the inspection and the subsequent findings.

Since then that improvement journey has continued and the report to committee on Tuesday underlined some of the areas of development that have been addressed and the determination to continue to build on what has been delivered to date.

Education Scotland made a return visit in September and noted the significant progress that has been made.

I have had the pleasure of visiting Orchard Brae for various events and have always found it to be an incredibly inspiring school with a supportive and encouraging atmosphere. I look forward to my visits and to the warmth of the welcome from pupils and staff alike.

Even when faced with the scrutiny generated by the inspection report, the togetherness within the Orchard Brae team and wider school community never wavered and I want to take the opportunity to thank staff, pupils and parents for the way they have worked together to respond to the inspection and look to the future with such positivity.

Council of the Year nomination and fleet success cap run of awards success

I’m delighted to say that we have been shortlisted in the Council of the Year category in the LGC Awards – a very welcome idependent endorsement for all of the hard work and commitment that has shown by individuals and teams in every area of our operations.

The LGC Awards are coveted by local authorities the length and breadth of Britain. For Aberdeen to be the only Scottish representative in the list of finalists is a great achievement and we look forward to the winner being announced in March.

We have also been shortlisted by the LGC judges in the Campaign of the Year and Community Involvement categories, with the panel impressed by the comprehensive promotion and engagement with customers around the garden waste subscription roll-out led by the External Communications cluster and Waste and Recyling team and with the Aberdeen Communities Together (ACT) approach being pioneered by Steven Shaw, his staff and hundreds of volunteers who commit thousands of hours to making the city a better place to live.

We are on quite a roll at the moment when it comes to external recognition and we can take enormous pride in the assessments being made by experts in their fields.

Aberdeen City Council has been named Local Authority Fleet Operator of the Year by Transport News, a major accomplishment for Willie Whyte and all of the fleet team. It demonstrates the great strides that have been made and the determination to excel.

My congratulations go to Willie and his staff, as well as to Mark Reilly as Chief Officer of Operations and Protective Services, for the hard work and dedication that sits behind the latest national award.

Mark’s cluster have been on a great run of form – with Douglas Gibb flying the flag for Building Services at the CITB Apprenticeship Awards and being crowned Workplace Mentor of the Year at the awards ceremony in London.

Colleagues from the service were also in the limelight at the North East Scotland College awards this month. Chloe Beech earned a bronze commendation for advanced craft studies in carpentry and joinery, Stewart McCombie a silver commendation for advanced craft studies in carpentry and joinery, Lewis Burt was the stage two winner for carpentry and joinery with Brandon Russell runner-up and Heidi Wards was the painting and decorating stage one winner. Lewis was also the Grampian Building Employers Trophy winner for 2019. Well done to all!

In Governance, we will discover later this month whether we have won the In House Legal Team of the Year Awards at the Herald Law Awards. Against competition from across Scotland, it is fantastic to have been shortlisted and for the work done in particular around legislation tracking and horizon scanning by Kundai Sinclair and colleagues in Fraser Bell’s cluster to have stood out for its innovative approach.

We made a similar impact with the Keep Scotland Beautiful panel – who made 27 awards to Aberdeen groups at the It’s Your Neighbourhood event in Stirling recently, from our own Airyhall School to a wide range of community organisations. It’s another really positive indication of the team spirit being fostered and links back to the nomination in Steven’s area for the LGC Awards.

I think it’s vital that we celebrate the many and varied achievements of the Council and our colleagues.

The awards and nominations are lovely recognition, but I realise that they are not what motivates us every day to do the best for our city – that drive comes from delivering against the vision we have for a place where all people can prosper, which is what we take greatest pride in. We see that in everything we do and it is hugely appreciated by those who matter the most – the customers we care for and serve, the most important judges of all.

What’s in a name? Today PR&D changes to CR&D

Since the introduction of the Guiding Principles it has been really encouraging to see fantastic examples being brought to life, many highlighted through my blog, of Individuals and teams across the Council who have taken the themes to heart and are using them every day as we go about serving the people and place.

I’m very conscious it’s a two-way street and we’re ensuring that these local examples of living the Guiding Principles are mirrored in the way we operate as an organisation. So today is a very important step.

As you will be aware, the old PR&D (Performance Review and Development) system is being replaced and this week brings the introduction of CR&D (Continuous Review and Development). The new system is being rolled out in phases over the next few weeks and you can find out when you’ll get access by clicking here.

Behind the change in name is a radical shift in approach and one that has been designed in response to the engagement we had as the Guiding Principles were shaped.

Employees from many different parts of the organisation provided feedback that was very similar. The message coming through was that staff want to feel informed, trusted, recognised, supported and valued – to know where the organisation is going and to feel proud of the contribution to the city whilst being supported and encouraged in achieving individual and group objectives.

To me that is a really solid base to be working from and in building the new CR&D the aim is to meet those aims for colleagues.

The old reliance on annual review is replaced by a focus on continuous improvement. You should expect regular one to one opportunities to plan and discuss personal and professional development with your line manager, with ownership of your own objectives.

Providing clarity on every individual’s role within the organisation is an important part of CR&D, not to mention the emphasis on recognition and appreciation for our valued staff.

To support the move to the new way of working, an online portal is in place to allow objectives to be tracked and updated on a rolling basis.

My thanks go to Isla Newcombe and her team, including Kim Wong, for the hard work and care that sits behind this week’s launch. It has been a thorough, complex and very worthwhile piece of work that will stand the Council in good stead for years to come.

Any new system and approach will take time to bed in, but I thank you in advance for your support for CR&D. It’s another positive step on the journey we’re on together and promises to change the outlook for each and every employee.

Remember, remember to say thank you for the 5th of November

It’s always been a memorable date, but the 5th of November brought not one but two major events for the city – and both were a great success thanks to the efforts of all who worked so hard on them.

The annual fireworks display lit up the sky and brought people from across Aberdeen and far beyond together on what’s always a lovely night of celebration. A break in the horrible weather we’ve been enduring was welcome, not least by the many staff working on the ground to make sure everything ran like clockwork.

Dawn Schultz and the events team from the City Growth cluster planned everything to perfection, with Stephen O’Neill, Danny Parrot, John Purcell and Christie Milne ably supported by colleagues from teams involved in everything from traffic management to communications.

Earlier in the day many of the same teams and individuals, led by Dawn, were on duty at the State of the Cities conference as the annual report by the independent Economic Policy Panel was published. More than 200 delegates signed up for a day that reflected on the progress to date in realising our economic ambitions and looked forward to the next steps.

I’m pleased to say there were no fireworks as far as the report and conference were concerned – the expert panel reported steady performance and forecast a return to growth in the years ahead, reflecting the prudent yet innovative approach we pride ourselves on as a Council which is leading the economic recovery after the obvious challenges associated with the oil and gas downturn.

A power of work went in behind the scenes to support the panel with the report, which is the culmination of a year of research and analysis, as well as in delivering the State of the Cities conference. Jamie Coventry, Gregor Docherty, Shevonne Bruce, David Ewen and Laura McAra  – to mention just a few – were all involved as City Growth and External Communications clusters worked together to deliver a very valuable and well received event.

With the public opening of Aberdeen Art Gallery going fantastically on Saturday and Sunday, it has been another incredibly busy and positive week. A special mention again to the Gallery team, if you haven’t watched the video on their reflections on the project I’d highly recommend it.

I’m very appreciative of the hard work that is driving all of these projects and events, with so many going above and beyond to make sure everything is being delivered on time and to the highest standards.

The next wave of activity will bring the launch of the Christmas programme and, as we have seen already this week with the gritter crews out on duty and flood response teams also called into action, the demands of winter maintenance.

As a busy city council the work never stops, but I hope all who have been involved in the events of the past week get the opportunity to catch breath, rest and recuperate. It’s certainly well-deserved and my thanks go to everyone who has played a part.